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The Hotel Team 2035: Where to Find Employees, How to Maintain Quality, and When to Rely on AI?

According to forecasts, by 2035 the number of employees in Poland will decrease by as much as 2.1 million, and the hotel sector is already facing a growing staff shortage – especially in areas where technology cannot easily replace people. This panel will be a discussion of practical strategies for recruiting and managing personnel in these new realities: how to build and maintain a multicultural team, how to maintain service quality despite rising labor costs, and where technology and AI can genuinely support hotel teams without lowering guest service standards.