Marta HancockDeputy Chief TopLine Officer (CRO), Accor Eastern Europe
Deputy Chief TopLine Officer in Accor Eastern Europe, Marta is responsible for over 130 hotels. Marta is in charge of roll out of ALL Accor Live Limitless a lifestyle loyalty program in the region. She also overlooks revenue management department that comprises of 25 multi hotel revenue managers in three central offices in Warsaw, Budapest and Bucharest as well as Business Intelligence. Marta has been working for Accor since January 2011, and her career in the hospitality industry dates back to 2001. In the years 2007 - 2010 she was Revenue Manager at LOUVRE HOTELS and Satoria Group. Marta is a graduate of the Warsaw School of Economics, and in June 2015 she completed the Executive MBA program of the University of Quebec in cooperation with the Warsaw School of Economics. Marta won “Hotelier of the Year 2014” in the category Revenue Manager.